What are you looking for help with?
Ask a question or enter some keywords (use words 4 letters or more)
Help subjects by Category:
I don't understand those little codes attached to each story listing, what do they mean?
Download limit reached prematurely!
I just logged in to the site and when I first clicked a link I got a message that I already have reached my limit for the day, why?
Some stories have a yellow background in the listings, why is that?
How is the score calculated? And how does scoring work in general?
The site isn't being updated, why?
What is this foreign currency fee that I was charged?
Some stories have no voting mechanism to allow me to vote, why?
How does the feedback/mail system work?
How can I submit reviews for stories?
I'm using Firefox and visited links are not changing color, why?
How do I turn off the scroll toolbar?
Why do I get email confirmation messages repeatedly?
Visited story/author links don't stay in a different color, why?
How do I delete my user account?
What are 'Tags' and how to use them?
How can I put stories from the site on my Kindle?
How do I use the site's ebooks with the kindle/Other e-readers?
How do I use ePub files on a Windows CE device?
How does the complex category search work?
How do I download stories to my computer?
What are those Green Dots and Grey flags for?
How do I post my stories on the site here?
What type of files are accepted for submitting stories?
How to upload MS Word files through the submission wizard
How do I go about protecting my privacy?
How do I submit a story or chapter with images?
How to structure submissions' text for best result
What's the difference between series and serial? How do I choose?
How do I delete some or all my stories from the site?
Can I have more than one pen name on the site?
What are the building blocks available to authors?
How do I edit the text of an already-posted story?
What is an author Blog? And why would I need one?
How are the story/chapter stats gathered?
What is a Universe?
How do I create a Universe?
Can I have story versions? How do I change/maintain story versions?
How do I create a series?
What is a series?
How do I insert a note at the beginning of a story?
How do I edit my story's name, description or attached codes?
How to turn off MS Word's autoformat
How do I change the email address where I receive readers' feedback?
How do I hand-format HTML files for correct results while posting?
How do I add my stories to a public universe?
How do I check the formatting when using SOL tags
What kind of stories can I post?
How to show TOC in story's index (cover) page
How to create sections in multi-chapter stories